How do I link my portal to my domain?

These instructions will explain how to change your portal URL to app.<yourcompany>.com.

Before Starting, You Need:

  • To already own the domain
  • A wildcard SSL for your domain with the common name in the SSL cert as *.yourdomain.com
    • If you don't have a wildcard SSL cert for your domain, Medium One can help you purchase one.

Setting it Up

STEP 1: Point URL to Medium One

Add a CNAME host DNS entry to your domain.  Point that CNAME to gw.prd.mediumone.com

  • I.e. app.yourcompany.com => CNAME => gw.prd.mediumone.com

You might want to add multiple entries (one per user portal environment).

  • I.e. app-dev.yourcompany.com, app-tst.yourcompany.com, and app.yourcompany.com

STEP 2: Send the SSL Cert to Medium One

We will need both the cert_file.key and cert_file.pem.  Make sure the entire chain is in the .pem; some certificate authorities provide the complete bundled cert separately.

Contact support@mediumone.com to share your SSL Cert and Secret key.   Please keep the cert and key safe and treat it as any other form of credentials.