How to link the User Portal to your domain

Here are the instructions if you'd like to make your own domain such as app.yourcompany.com.

What you need before starting:

  • Already own the domain
  • Have a wildcard SSL for your domain with the common name in the SSL cert be *.yourdomain.com [IMPORTANT]
    • If you don't have a wildcard SSL cert for your domain, Medium One can help you purchase one.

 

Step 1: Point URL to Medium One
Add a CNAME host DNS entry to your domain.  Point that CNAME to gw.prd.mediumone.com

  • I.e. app.yourcompany.com => CNAME => gw.prd.mediumone.com

You might want to add multiple entries (one per user portal environment).

  • I.e. example app-dev.yourcompany.com and app.yourcompany.com

Step 2: Send the SSL Cert to Medium One

We will need both the cert_file.key and cert_file.pem.  Make sure the entire chain is in the .pem, some certificate authorities provide the complete bundled cert separately.

Contact support@mediumone.com to share your SSL Cert and Secret key.   Please keep the cert and key safe and treat it as any other form of credentials.