How to link Medium One outgoing sender emails to your domain

This article describes how you can link outgoing emails to your own domain.  This is useful if you want to send emails to end-users with a sender email other than (i.e

The User Portal uses Mandrill (owned by Mailchimp) as the email delivery provider.  If you already have a Mandrill account, simply provide a Mandrill API key and enter that in the User Portal => Advanced Config page. 

This only applies to emails generated by the User Portal, such as, welcome emails, forget passwords, 2FA.  For emails generated by Workflows, refer to the Workflow section and Mandrill library where you can provide the same Mandrill key there as well.

Note:  Once you specify your Mandrill API key, be sure to specify a sender email that is already registered with your Mandrill account.  For example. if you leave the sender as * it will be rejected by your Mandrill.

How to Sign Up for a Mandrill Account

1. Sign up for a Mailchimp Account

2. Sign up for the Mandrill option under your Mailchimp account

3. Once you launch Mandrill, you'll need to verify ownership of your domain

4. Generate an API key from Mandrill

Contact if you require assistance.