Managing Accounts as Super Admin

This article describes how to manage end-user accounts within the portal as a Super Admin. To learn how to manage accounts through our JavaScript endpoints, go to CRUD Accounts.

For each section, it is assumed you are logged into your Super Admin account.

To learn how to link a user to an account, go to Managing Account Users as Super Admin.

Create an account

To create an account:

  1. Click on Accounts
  2. Click on Create Account button
  3. Provide Account Name (this will be visible to the end-user)
  4. Click Create

Note: When an account is created, there will be no users or devices associated with it initially.

 

Retrieve all accounts

To see all accounts, you have 2 options:

  1. Go to Accounts page
  2. Go to top-right dropdown on portal

 

Update account

Note: The following describes the default Account page.  Your page may be different if it has been customized.

To access an account:

  1. Click on Accounts
  2. Click on account you want to modify

On the Account Page, you'll be able to perform the following actions:

  • View and unlink existing users from the account
  • Link existing users to the account
  • View and unlink devices from the account
  • Link existing devices to the account
  • Link child account
  • Switch to account view to view portal as Admin user for that account
  • Edit account details
    • Account name
    • Account address
    • Account type
    • Billing plans
  • Delete account

 

Delete account

To delete an account:

  1. Click on Accounts
  2. Click on account you want to delete 
  3. Click Delete Account at bottom of page