If you have recently upgraded from an older version of the User Portal and have multi-language support, you may see duplicate email templates. As a Super Admin, follow these instructions to delete duplicate email templates.
STEP 1: Log in as Super Admin
STEP 2: Go to "Config Email" page
STEP 3: Click on one of the duplicate templates
STEP 4: Get email ID and language from URL
The URL will be in the format:
<base portal URL>/web/#/app/sa_email_config/<email ID>/<language>
STEP 5: Use endpoint to delete duplicate template
Use a GET request on the following endpoint to delete the duplicate template:
<base portal URL>/api/v2/email_configs/<email ID>/<language>/delete_custom
NOTE: This will only delete duplicate templates. You cannot delete any of the original templates.