Getting Started

You're here because you've just received a new IoT portal from Medium One. What's next? 

Before jumping into it, make sure you have the following:

If you don't have these 3 components, please reach out to before continuing.


Step 1: Log In

Go to your portal URL and log in using your super admin credentials.

Once you log in, you'll receive an email with a temporary authentication code. Enter that in to complete the login process.


Step 2: Understand the Portal Basics

Before doing anything else, it's important to understand some key concepts of the portal.


Read the following User Portal guides to get started:


Step 3: View Test Account

When Medium One sets up your portal, we put together a Test account for you so you can begin seeing data as your customers would see it right away.


At the top of the portal, click on the menu in the top right containing your name. Then, click "Switch Account" and click on the account "Test".



This will take you to the Account View, showing you what the customer "Test" sees when its users log in. 


Step 4: Explore

Now that you have logged in and are able to view an account, you are ready to explore the portal and start to make it your own!


Here are some resources to get you started:


Finally, if you have any questions and can't find an answer in our docs, please reach out to us at and we'll be happy to help you with your new portal!